Electronic Visit Verification (EVV) Website

Pursuant to Section 1903 of the Social Security Act (42 U.S.C. 1396b), in order to prevent a reduction in the Federal Medical Assistance Percentage (FMAP), AHCCCS is mandated to implement Electronic Visit Verification (EVV) for non-skilled in-home services (attendant care, personal care, homemaker, habilitation, respite) by January 1, 2020 and for in-home skilled nursing services (home health) by January 1, 2023.

The EVV system, must at a minimum, electronically verify the:

  • Type of service performed
  • Individual receiving the service
  • Date of the service
  • Location of service delivery
  • Individual providing the service
  • Time the service begins and ends

AHCCCS convened a Steering Committee of stakeholders internal and external to AHCCCS including members, families, service providers and Managed Care Organizations to participate in a series of meetings to draft a proposed system model design for EVV.

AHCCCS posted a draft plan for the EVV system design and the proposed system model design to all stakeholder audiences on its website and shared the proposal during the community forums held throughout the state. The public comment period was initiated in October 2017 and concluded in January 2018. Furthermore, AHCCCS issued a Request for Information survey to service providers on February 22, 2018. Service providers had until March 12th to complete the survey. The purpose of the survey was to learn about the current and planned use of EVV systems by service providers to help inform the EVV system model design.

A summary of the public comments themes by stakeholder audience is provided in the “EVV System Model Design” document. The stakeholder input received helped AHCCCS make final decisions on the design and model which can be found in the “AHCCCS EVV Approach” document.

The following is a high level summary of anticipated changes with the implementation of EVV.

Things that Stay the Same Things that Will be Different
Member choice of provider Elimination of paper timesheets
Availability of services Use of EVV devices
Member choice of individual direct care worker How member/representative signature is collected
How services are provided Verification is required by member/representative at the end of every visit/shift
Where services are provided

Stay Informed

AHCCCS has created a Constant Contact email notification list to communicate updates on recent developments for Home and Community Based Services’ initiatives such as the EVV initiative. AHCCCS encourages anyone (members, families, advocates, service providers, etc.) interested in the EVV initiative, such as opportunities for public comment, to sign up to receive communication. To subscribe, click on the sign up button below:

Updated August, 07, 2018

EVV Timeline

Updated September 28, 2018

The EVV Request for Proposal (RFP) can be found under AHCCCS Open Solicitations.

Stay Informed

AHCCCS has created a Constant Contact email notification list as a courtesy to allow interested parties to subscribe for notification of procurement information regarding EVV. However, subscribers/interested parties should not rely solely on this Constant Contact email notification for up-to-date information. In order to ensure that subscribers/interested parties have access to all information pertaining to EVV, it is the responsibility of the subscriber/interested party to regularly visit the AHCCCS Website. To subscribe click the sign up button below:

Updated September 28, 2018