AHCCCS Contacts

Applicant & Member Services

1(855)HEA-PLUS (1-855-432-7587) - Calls Answered Monday through Friday 8 a.m. – 5 p.m.

AZ Relay Service for the hearing impaired - 1-800-367-8939

Arizona Long Term Care System (ALTCS) Offices

ALTCS Local Offices

Behavioral Health Services

If you are experiencing any delays or need help in accessing behavioral health services, call the AHCCCS Clinical Resolution Unit:

602-364-4558 or 1-800-867-5808

Concerns About the Quality of Care Received

If you have a complaint about a provider or a concern about the quality of care or services you have received, please send an e-mail with your name, AHCCCS identification number, date of birth, phone number, the name of the provider and a short description of the complaint or concern to:

Access to Covered Medicaid Services (Web form)
CQM@azahcccs.gov
602.417.4885

Reporting Changes

If you need to report a change in your household including, but not limited to, a change of residential or mailing address, your income, household member's change of job, etc., contact:

• www.healthearizonaplus.gov
  or 1(855)HEA-PLUS (1-855-432-7587)
• ALTCS Members call 1-888-621-6880
• If you need to report a change to the Social Security Administration you may do so by calling 1-800-772-1213 Social Security Administration