AHCCCS Contacts 

On Sunday 01/21/2018 from 4:00 AM to 12:00 PM (noon), some of AHCCCS services will not be available due to scheduled maintenance.

AHCCCS Contacts

Applicant & Member Services

1(855)HEA-PLUS (1-855-432-7587) - Calls Answered Monday through Friday 8 a.m. – 5 p.m.

AZ Relay Service for the hearing impaired - 1-800-367-8939


Arizona Long Term Care System (ALTCS) Offices

ALTCS Local Offices


Behavioral Health Services

If you are experiencing any delays or need help in accessing behavioral health services, call the AHCCCS Clinical Resolution Unit:

602-364-4558 or 1-800-867-5808

Concerns About the Quality of Care Received

If you have a complaint about a provider or a concern about the quality of care or services you have received, please send an e-mail with your name, AHCCCS identification number, date of birth, phone number, the name of the provider and a short description of the complaint or concern to:

Access to Covered Medicaid Services (Web form)
CQM@azahcccs.gov
602.417.4885


Reporting Changes

If you need to report a change in your household including, but not limited to, a change of residential or mailing address, your income, household member's change of job, etc., contact:

Verify AHCCCS Eligibility & Enrollment

Maricopa County: 602-417-7200
Outside of Maricopa County, within Arizona: 1-800-331-5090


American Indian Health Program (Fee-for-Service) Claims

Claims Customer Service: 602 417-7670, Select option 4
Claims Disputes: Within Maricopa County 602-417-4232, Statewide 1-800-654-8713 ext. 74232

Provider Registration

In Maricopa County: 602-417-7670 and select option 5
Outside Maricopa County: 1-800-794-6862
Out-of-State: 1-800-523-0231

AHCCCS Administration

AHCCCS Central Office


From 602, 623, 480 area codes:
602-417-4000

In State from 928 or 520 area codes:
1-800-654-8713

Out of State:
1-800-523-0231

AHCCCS Rulemaking

602-417-4232


Media Relations and Public Information Officer

Heidi Capriotti
602-417-4729
Heidi.Capriotti@azahcccs.gov

Office of Inspector General

Member Fraud Reporting / Fraud Prevention Unit: 602-417-4193
Provider Fraud Reporting: 602-417-4045
AHCCCSFraud@azahcccs.gov


Quality Assessment & Performance Improvement Strategy

602-417-4229


Solicitations, Contracts & Purchasing

602-417-4538
FAX: 602-417-5957


Vendor Registration

For questions regarding the vendor registration process or for general information, please call or email ProcureAZ.

602-542-7600

procure@azdoa.gov

Can't find what you're looking for? Please visit the AHCCCS Document Archive.
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