Due to the evolving COVID-19 pandemic and Governor Ducey's directive to socially distance in order to reduce the spread of the virus, AHCCCS staff have transitioned to work alternative methods such as telework as much as possible. In order to successfully continue to meet the needs of our Provider community, we ask providers to contact us by email with any provider enrollment related questions. AHCCCS will respond within 24 hours. We also ask providers to fax or email all provider-related applications and verifications. We receive faxes electronically and can continue to distribute these documents for timely processing.
Fax (Preferred Method): 602-256-1474
Thank you for your patience as we shift our work environments while maintaining our commitment to and standards of timely provider enrollment service.
Thank you for your interest in becoming a provider in the AHCCCS program. The Division of Member and Provider Services (DMPS) is responsible for the timely enrollment and revalidation of eligible fee-for-service and managed care health care providers in the AHCCCS program. No matter if you’re a new or existing provider, all providers who serve AHCCCS recipients are required to submit key information to be screened and enrolled with Medicaid.
The implementation of the AHCCCS Provider Enrollment Portal (APEP), is set to launch August 31st, 2020. APEP will offer a secure web-based enrollment process. APEP is designed to ease the provider enrollment process by decreasing processing time and allowing the provider to submit a new enrollment or modification to an existing provider ID effectively any time of the day.