Forms associated with a Provider Enrollment application should be uploaded in the AHCCCS Provider Enrollment Portal (APEP). If you are unable to upload the documents, you may:
For questions about the provider enrollment process or how to troubleshoot through APEP, please contact the AHCCCS Provider Assistance.
As of August 16, 2023, providers must have an appointment for an in-office visit. Appointments are scheduled for Tuesdays, Wednesdays, and Thursdays between 9:00 a.m. - 4:00 p.m. Appointments must be made at least 48 hours in advance. There are no appointments available on Mondays and Fridays.
AHCCCS Provider Enrollment staff cannot make appointments for nor answer questions about claims. Questions about claims with an AHCCCS Managed Care Organization (MCO) must be directed to the MCO. AHCCCS does not have information about the status of a claim submitted to an MCO.
To get answers to Fee for Service claims questions, you may do the following:
Take the following steps to request an appointment with Provider Enrollment: