July 19, 2021
When contacting the Provider Assistance Call Center to request an application ID, please limit your request to 15 providers or less. If the request consists of more than 15 application IDs, please email the APEPTrainingQuestions@azahcccs.gov to complete your request, include the NPI or provider ID and provider name in an excel or word document of your choice along with your contact information.
June 17, 2021
Effective August 1, 2021, the Division of Member and Provider Services, Provider Enrollment will no longer accept paper submitted updates/modifications by mail, email, or fax.
Provider Enrollment transitioned from a paper process to the AHCCCS Provider Enrollment Portal (APEP) in the summer of 2020 and continues to standardize enrollment processes to improve the overall processing time. As the online application system approaches its one year anniversary, the agency is moving toward an entirely electronic process that eliminates paper.
June 5, 2020
As the launch of the AHCCCS Provider Enrollment Portal approaches, the former paper application will no longer be accepted beginning July 1, 2020 and thereafter. On July 1, all new provider enrollment applications, as well as any changes submitted by existing providers must be submitted on the new paper application.
The new Provider Enrollment paper application can be found online on the Provider Enrollment Packet web page.
May 19, 2020
Due to a prioritized response to the COVID-19 emergency, AHCCCS has changed the launch date of the new Provider Enrollment Portal (APEP) to August 31, 2020.
On that date, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system. The new online system will allow providers to:
January 22, 2020
AHCCCS has been sharing updates regarding the launch of the new AHCCCS Provider Enrollment Portal (APEP) that will allow providers to:
This change from a manual process to the new automated system will streamline and help to expedite the provider enrollment process. The portal is expected to be available June 1, 2020.
November 22, 2019
Having carefully considered provider and stakeholder feedback, AHCCCS will launch the APEP on June 1, 2020 in order to allow ample time for provider communication and training to ensure readiness for the new system. AHCCCS will continue to receive and process timely provider updates and application requests during the transition from a completely manual provider enrollment process to the new online portal.
November 7, 2019
Over the course of the last few days, we've heard concerns from a number of providers and stakeholders regarding the implementation of APEP. AHCCCS would like to take this opportunity to assure stakeholders that we will not jeopardize member access to care over the course of the transition to the new automated provider registration system and will make every effort to abbreviate the period of time during which providers will not be able to submit a request for a new enrollment, reinstatement or update.
October 28, 2019
For the past several months, AHCCCS has been announcing the Spring 2020 launch of the new AHCCCS Provider Enrollment Portal (APEP) that will allow providers to:
This change, from a 100% manual process to the new, automated system will streamline the provider enrollment process. Initial applications and updates to existing provider profiles will be processed more quickly and online.
In preparation for the APEP implementation, AHCCCS announces an Application Cut-Off Timeline to support the provider data conversion process. It is imperative to read all forthcoming APEP-related communication. More information about new system training will be released in the next few months.
March 20, 2019
In 2020, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system process that will allow providers to:
