Posted on 10/26/2026
The AHCCCS Solutions Center (ASC) will be temporarily unavailable on Sunday, November 8, from 3:00 AM to 9:00 AM Arizona Time due to a planned system upgrade. During this time, users will be unable to access the ASC. We apologize for any inconvenience and appreciate your patience as we complete these system improvements.
The Grievance and Appeal System Reporting Guide and corresponding Attachments are developed by AHCCCS for use by AHCCCS’ Managed Care Organizations (MCOs). Instructions are provided within the Grievance and Appeal System Reporting Guide. The Grievance and Appeal System Reporting Guide reports shall be submitted to AHCCCS utilizing the corresponding Templates provided and as required by the applicable Contract.