Choose and Manage Your Health Plan

Getting the right health plan is important for individuals and families. This page will helps explain how to enroll in a plan, change your plan, and find helpful resources.

Enroll in a Health Plan

When you apply for coverage, you can choose a health plan that works best for you. If you do not pick one, a plan will be chosen for you automatically.

Here are some things to keep in mind when choosing a plan:

  • You can choose any plan available in your county.
  • All health plans cover the same basic medical services.
  • Each plan has its own doctors, hospitals, and pharmacies.
  • Check if your doctor takes the plan before you choose.

If a plan is chosen for you, you can change it within the first 90 days.

If you need help choosing, you can call a Beneficiary Support Specialist at (602) 417-7100 or 1-800-334-5283.

Change Your Health Plan

You may be able to change your health plan at certain times or for certain reasons.

You can ask to change your plan if:

  • It is your yearly enrollment period
  • You are within your first 90 days of enrollment
  • Your family wants to be in the same plan
  • You moved to a new area where your plan is not offered

You can request a change by calling (602) 417-7100 or 1-800-334-5283.

Sometimes, your health plan must review and approve the request.

If you are currently receiving care for a serious condition or pregnancy, you may be able to keep seeing your doctor during the change.

Available Health Plans

Your plan choices depend on:

  • Where you live
  • The program you qualify for

Each plan offers the same basic services but may have different doctors and clinics.

Frequently Asked Questions (FAQ)

Have questions? Visit our FAQ section to learn more about:

  • How to enroll in a plan
  • How to change your plan
  • What to do if you have problems with your coverage
  • How to protect yourself from fraud

Need Help?

We are here to help you:

Protect Yourself from Unauthorized Marketplace Enrollment

Unauthorized enrollment in the Affordable Care Act (ACA) Marketplace typically occurs through brokers and agents using deceptive or coercive marketing practices or unauthorized use of personal data to enroll people without their consent.

If this were to happen to you, no changes will be made to your current AHCCCS health plan. However, the Marketplace plan will become your primary health plan, which means your care and services will go through that health plan first. Your AHCCCS health plan will become a secondary plan. This can cause confusion, issues with accessing care, and potential costs to you such as premiums and co-payments.

Additionally, you will not be eligible for Marketplace savings (i.e., subsidies) to help make a Marketplace plan more affordable.

Watch for warning signs:

  • Someone offers gifts or money to sign you up
  • You get calls asking for personal information you did not request
  • Someone pressures you to enroll right away

If you think this happened to you, call the Marketplace Call Center at 1-800-318-2596.