Posted on 10/26/2025
The AHCCCS Solutions Center (ASC) will be temporarily unavailable on Sunday, November 8, from 3:00 AM to 9:00 AM Arizona Time due to a planned system upgrade. During this time, users will be unable to access the ASC. We apologize for any inconvenience and appreciate your patience as we complete these system improvements.
Requests to change member information (e.g. demographics, placement, etc.) for members enrolled with a Long Term Care health plan are submitted via the electronic member change request process. Member Change Request Online is an Internet application that allows for electronic submission of change request forms to the Arizona Health Care Cost Containment System (AHCCCS). To start using Member Change Request Online access the link below and create an account and login.
The ALTCS Member Change Report User Guide provides examples of the screens used and the procedural steps for completing the various types of member change requests.
