Provider Updates 

AHCCCS is currently experiencing technical difficulties affecting telephone service at all AHCCCS Call Centers. Technicians are working to correct the issue as quickly as possible.

Provider Updates

AHCCCS Provider Enrollment Portal (APEP) Launch Date

November 22, 2019

Having carefully considered provider and stakeholder feedback, AHCCCS will launch the APEP on June 1, 2020 in order to allow ample time for provider communication and training to ensure readiness for the new system. AHCCCS will continue to receive and process timely provider updates and application requests during the transition from a completely manual provider enrollment process to the new online portal.

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AHCCCS Provider Enrollment Portal (APEP) Update

November 7, 2019

Over the course of the last few days, we've heard concerns from a number of providers and stakeholders regarding the implementation of APEP. AHCCCS would like to take this opportunity to assure stakeholders that we will not jeopardize member access to care over the course of the transition to the new automated provider registration system and will make every effort to abbreviate the period of time during which providers will not be able to submit a request for a new enrollment, reinstatement or update.

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AHCCCS Provider Enrollment Portal (APEP) to Launch in 2020

October 28, 2019

For the past several months, AHCCCS has been announcing the Spring 2020 launch of the new AHCCCS Provider Enrollment Portal (APEP) that will allow providers to:

  • Enroll as an AHCCCS provider;
  • Report changes to update their provider profile (such as phone and addresses, etc.);
  • Upload and/or update licenses and certifications;
  • Track submission and status of an application or update;
  • And more, all online anytime of the day!

This change, from a 100% manual process to the new, automated system will streamline the provider enrollment process. Initial applications and updates to existing provider profiles will be processed more quickly and online.

In preparation for the APEP implementation, AHCCCS announces an Application Cut-Off Timeline to support the provider data conversion process. It is imperative to read all forthcoming APEP-related communication. More information about new system training will be released in the next few months.

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Automated Online Provider Enrollment System to Launch in 2020

March 20, 2019

In 2020, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system process that will allow providers to:

  • Enroll as an AHCCCS provider;
  • Update information (such phone and addresses);
  • Upload and/or update licenses and certifications;
  • And more, all online and in real time!

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