AHCCCS is currently experiencing technical difficulties affecting telephone service at all AHCCCS Call Centers. Technicians are working to correct the issue as quickly as possible.
November 22, 2019
Having carefully considered provider and stakeholder feedback, AHCCCS will launch the APEP on June 1, 2020 in order to allow ample time for provider communication and training to ensure readiness for the new system. AHCCCS will continue to receive and process timely provider updates and application requests during the transition from a completely manual provider enrollment process to the new online portal.
November 7, 2019
Over the course of the last few days, we've heard concerns from a number of providers and stakeholders regarding the implementation of APEP. AHCCCS would like to take this opportunity to assure stakeholders that we will not jeopardize member access to care over the course of the transition to the new automated provider registration system and will make every effort to abbreviate the period of time during which providers will not be able to submit a request for a new enrollment, reinstatement or update.
October 28, 2019
For the past several months, AHCCCS has been announcing the Spring 2020 launch of the new AHCCCS Provider Enrollment Portal (APEP) that will allow providers to:
This change, from a 100% manual process to the new, automated system will streamline the provider enrollment process. Initial applications and updates to existing provider profiles will be processed more quickly and online.
In preparation for the APEP implementation, AHCCCS announces an Application Cut-Off Timeline to support the provider data conversion process. It is imperative to read all forthcoming APEP-related communication. More information about new system training will be released in the next few months.
March 20, 2019
In 2020, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system process that will allow providers to: