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The Central Office Quality Control Unit is comprised of nurses and social workers who monitor and evaluate the EPD and DD PAS process. The goal of the unit is to attain accuracy and consistency of PAS implementation statewide.
Quality Control Analysts shall conduct a review of a percentage of completed PAS assessments statewide. This includes a review of the HEAplus data entry for each PAS Assessor and/or the Assessors’ supervisors, based on review findings.
Quality Control Analysts may accompany the PAS Assessor to provide technical assistance during completion of on-site PAS interviews.
Statistics shall be collected and used to identify problems requiring additional training, changes to PAS assessment instruments, PAS manuals and/or the orientation process.
Eligibility office staff shall be responsible for monitoring and improving the quality of assessments conducted in their offices. Supervisors shall review completed assessments, accompany assessors on PAS interviews, and provide technical assistance, coaching and training opportunities on an ongoing basis.
N/A
Documentation of quality control activities as maintained by the Quality Control Unit and eligibility office supervisory staff.
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Legal Authorities |
ALTCS
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42 CFR 483.104
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