Planning the Future of Integrated Health Care Delivery

On November 2017, AHCCCS issued the AHCCCS Complete Care Request for Proposal (RFP) to integrate physical and behavioral health care services.

Read more about the AHCCCS Complete Care planning process:

What is health care delivery integration?

For AHCCCS members, this means that as of October 2018, the health care plan you choose will manage the provider network for all your health care services, including your medical care (physical) as well as any behavioral health services you may need. So, instead of navigating two separate networks for medical and behavioral services, all your providers will be under one network, managed and paid for by a single health care plan.

Health care Delivery Integration

Who does this affect?

  • Adults on AHCCCS (excluding adults with Serious Mental Illness)
  • All children on AHCCCS (excluding foster children covered under CMDP)

What you need to know

  • Members will continue to be served by Regional Behavioral Health Authorities for specific crisis services.
  • American Indians will continue to have managed care or fee for service choice.

AHCCCS has hosted many community meetings and forums since February 2017 to share the vision and gather feedback as the integrated health plan contracts were being developed. The Request for Proposal has been released and AHCCCS is now in the process of procuring the health plan contracts, anticipating contract awards to be made early in March 2018. Following the awards, AHCCCS will have more information regarding the actual health plan changes throughout the state and will host additional community meetings for members, families, advocates, and providers to further educate, prepare, and gather feedback about changes to come on October 1, 2018.

Prior to that time, take a few minutes to review the Integrated Health Care Delivery presentations provided above.

We want to hear from you!

As we plan this process we want to hear from AHCCCS members about your current physical and behavioral health care system, and what questions you have about the future integration.

AHCCCS is hosting community meetings throughout the state to gather feedback from members, families, advocates and providers to support and inform its efforts to develop integrated health plan contracts. Attend an upcoming community meeting:

Tribal Forum Locations Date/Times
San Xavier Health Center
Conference Center 646T
7900 South J. Stock Rd.
Tucson, AZ 85746
September 8, 2017
2:00 - 4:00 p.m. and available online.
Register for the online webinar.
Flagstaff Medical Center
McGee Auditorium
1200 N. Beaver
Flagstaff, AZ
August 30, 2017
2:00 - 3:30 p.m. and available online.
Register for the online webinar.
701 E. Jefferson, 3rd Floor Gold Room
Phoenix, AZ 85034
August 8, 2017
1:00 - 2:30 p.m. and available online.
Register for the online webinar.
Community Forum Presentation Date
Prevent Child Abuse Arizona
3298 Bob Drive
Prescott Valley, AZ
August 4, 2017
10:00 - 11:00 a.m.
Mercy Maricopa Adult Care Community Meeting
RI International
2701 N. 16th Street, Suite 119
Phoenix, AZ
July 5, 2017
6:00 - 8:00 p.m.
333 E. Wetmore, Tucson, AZ
June 16, 2017
9:30 - 10:30 a.m.
333 E. Wetmore, Tucson, AZ
June 16, 2017
1:00 - 2:00 p.m.