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A personal interview is required for ALTCS financial and medical eligibility.
A personal interview is not required for any other MA program.
Term |
Definition |
Financial Interview |
A personal interview is required for ALTCS financial eligibility In most cases, a telephone interview may be scheduled in place of a face-to-face interview. Either the customer or the customer’s representative may attend the interview. |
Medical Interview |
The PAS Assessor must meet with the customer to complete the medical assessment required for ALTCS eligibility. The medical interview can be: · Face-to-face; · By telephone; or · Virtual. |
Face-to Face Interviews |
A face-to-face interview may be conducted in any of the following locations: · An ALTCS office; · The customer’s home; · Any other location that helps the customer or representative attend the interview. |
Virtual Interview |
An interview that takes place using electronic devices rather than an actual meeting space. |
Interviews may be scheduled by phone or mail. Interview information is entered into the case file.
This requirement applies to the following program:
Program |
Legal Authorities |
ALTCS |
42 CFR 435.907; 42 CFR 435.916 ARS 36-2934.G AAC R9-28-303; R9-28-401 |