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All customers must receive a letter explaining the decision on their renewal. See MA1604 for information regarding written letters.
Term |
Definition |
Decision Letter |
A letter that notifies a customer of the action taken for their AHCCCS Medical Assistance program eligibility including: · Approval; · Denial; · Discontinuance; · Change in share of cost, premium amount or co-payments; · Change in eligible medical services; and · Enrollment with a health plan or program contractor. |
Program |
Legal Authorities |
All Programs |
42 CFR 435.916 42 CFR 435.919 |