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Every person that applies for AHCCCS Medical Assistance must receive a letter explaining the decision on their application. See MA1604 for information regarding written letters.
Generally, approval letters are automatically sent out by:
· Hospital staff from subscriber organizations for HPE; and
· Health-e-Arizona Plus (HEAplus) for all other programs.
Term |
Definition |
Approval Letter |
A decision letter that notifies a customer of approval of AHCCCS Medical Assistance program eligibility. |
Subscriber Organizations |
An organization that has signed a HEAplus subscription agreement that sets forth the terms under which the organization may have access to HEAplus. |
Program |
Legal Authorities |
All Programs except KidsCare and HPE |
42 CFR 435.917 |
KidsCare |
42 CFR 457.340 |
Hospital Presumptive Eligibility (HPE) |
AAC R9-22-1601 |