Common Questions


Q: Where does the name AHCCCS come from?

A: It's an acronym that stands for Arizona Health Care Cost Containment System, Arizona's Medicaid agency.


Q: What is a PDF file?

A: Portable Document Format (PDF) is a file format created by Adobe Systems in 1993 for easy document exchange across networks. PDF is used for representing documents in a two-dimensional manner independent of the application software, hardware, and operating system.

Adobe Acrobat Reader is required to view PDF files. This is a free program available from the Adobe web site. Follow the download directions on the Adobe web site to get your copy of Adobe Acrobat Reader.

Additionally, Adobe Reader contains many capabilities specifically designed to make it easier for people with disabilities to read PDF files, regardless of whether the files have been optimized for accessibility. It leverages accessibility functions built into Windows® and Mac OS systems and allows adjustment of user preferences to optimize the reading experience for a variety of disabilities.


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