You are invited to participate in a survey regarding your experience using the AHCCCS
website. This survey will take approximately two minutes. Your responses will help
us ensure that you have a high quality experience.
AHCCCS providers of health care services may file a Claim Dispute
to challenge payments or denials of claims. The request for a claim dispute should
indicate the facts and the relief requested.
All claim disputes must be filed in writing, within the following timelines:
All claim disputes must comply with the requirements of Arizona
Revised Statutes (A.R.S. 36-2903.01.B.4) and Arizona Administrative Code
R9-34-401 et seq.)
For claim disputes involving a Fee-For-Service (FFS) member, the written
dispute must be filed with the Office of Administrative Legal Services
For questions concerning a Fee-For-Service claim dispute:
After a claim dispute review is completed, a Notice of Decision
will be issued. If the Notice of Decision is unfavorable, the provider has 30 days
from receipt of the notice to request a state fair hearing.