AHCCCS Contractor Operations Manual (ACOM)

The purpose of the ACOM is to consolidate and provide ease of access to the Administrative, Claims, Financial, and Operational Policies of the AHCCCS Administration.

The ACOM Manual applies to all Arizona Acute Care, Long Term Care (ALTCS), and Children's Rehabilitation Services (CRS) Contractors, in addition to other entities that have a contract or intergovernmental agreement with AHCCCS to provide covered services. This manual also applies to subcontractors who are delegated responsibilities under a contract. This manual also applies to subcontractors who are delegated responsibilities under a contract. As necessary, the policies within the manual specify the applicability to specific Contractors.

NOTE: AHCCCS IS IN THE PROCESS OF REVISING ALL REFERENCES IN POLICY, CONTRACTS, GUIDES, MANUALS AND OTHER MATERIALS TO BE CONSISTENT WITH THE CHANGES CREATED BY STATUTE. REFERENCES TO DES/CMDP WILL BE CHANGED TO DCS/CMDP. IN ADDITION, RISK GROUP TERMINOLOGY IN CONTRACT HAS BEEN UPDATED TO BE CONSISTENT WITH THE TERMINOLOGY USED THROUGHOUT THE REST OF THE AHCCCS ORGANIZATION. UPDATES TO POLICIES ARE IN PROCESS AND THUS MAY APPEAR INCONSISTENT WITH CONTRACT UNTIL THE UPDATES ARE COMPLETE.

To view ACOM Policies, select the Chapter and Policy from the ACOM Table of Contents menu on the left.