You are invited to participate in a survey regarding your experience using the AHCCCS
website. This survey will take approximately two minutes. Your responses will help
us ensure that you have a high quality experience.
For further information, contact the Division of Fee-For-Service Management.
For EDI inquiries, roster issues, or to become an AHCCCS Trading Partner, please email us at: EDICustomerSupport@azahcccs.gov
Claims Customer Service: 602 417-7670
Encounter Unit staff is available Monday through Friday (excluding State holidays)
to assist contractors in resolving encounter errors or to research specific encounter
issues. Questions regarding the validator or TI should be submitted to the
AHCCCSTIEncounters@azahcccs.gov e-mail address.
All other encounter questions, including those concerning mainfame, should be sent
to the AHCCCSEncounters@azahcccs.gov e-mail address.
To request an appeal, write the AHCCCS Office of Administrative Legal Services:
Have a question about AHCCCS Fee-for-Service reimbursement rates? Email us at FFSRates@azahcccs.gov.
You are invited to e-mail us at
AHCCCSOutpatientHospitalFeeSchedule@azahcccs.gov to provide comments following review of newly
published information, or with any questions.
You may phone or fax the AHCCCS Prior Authorization Unit to request authorization.
To obtain a prior authorization by telephone, providers must call Monday
through Friday between 9am to 11:30am, and 12:30pm to 4pm.
The AHCCCS Prior Authorization Unit's fax number is 602-256-6591.
Allow at least three working days for your request to be processed.
For questions regarding the provider registration process, please contact the AHCCCS Provider Registration Unit.
Questions about Solicitations, Contracts & Purchasing should be directed to Meggan Harley:
For questions regarding the vendor registration process or for general information,
please call or email ProcureAZ.