AHCCCS Technical Interface Guidelines (TIG)

Introduction

• Disclaimer Statement
• HIPAA Resources
• Contacts

Disclaimer Statement

Disclaimer This document is a technical document describing the specific technical and procedural requirements for interfaces between AHCCCS and it's contractors. It does not supersede either the Contractor's contracts or the specific procedure manuals for various operational processes. Where there are conflicts between this document and either the contracts or operational procedure manuals, the contract or procedure manual will prevail. Substantial effort has been taken to minimize any such conflicts or errors; however, AHCCCS, the Information Services Division, or its employees will not be liable or responsible for any errors or expenses resulting from the use of information in this document. If you believe there is an error in the document, please notify the AHCCCS Information Services Division immediately.

HIPAA Resources

AHCCCS HIPAA references including copies of AHCCCS HIPAA implementation documents can be found at HIPAA Technical Resources.

Contacts

Main AHCCCS telephone numbers:

• In Maricopa County: 602-417-4000
• Outside Maricopa County: 1-800-654-8713

Key AHCCCS contacts:

• AHCCCS Computer Operations: 602-417-4814
• ISD Customer Support: 602-417-4451
• Director's Office: 602-417-4680
• Provider Assistance: 602-417-7680
• Purchasing/Contracts Administration: 602-417-4762