AHCCCS Guide to Language in Notices of Action (NOA)

This document is only a guide and is intended to provide examples of easily understood language. Contractors are required to use language specific to the members' situation and service request. See the AHCCCS Contract and Polices for all requirements regarding Notice of Action letter requirements. This document is not to be relied upon for Legal citations. Legal citations change regularly. The Contractor is responsible for citing the correct legal source when changes to the legal basis occur.

• NOA Guide [PDF, 290KB]
• NOA Outline of Update Process [Word, 29KB]
• NOA Dictionary Update Form [Word, 35KB]
• NOA Dictionary - Medical Terms [Excel, 228KB]