You are invited to participate in a survey regarding your experience using the AHCCCS
website. This survey will take approximately two minutes. Your responses will help
us ensure that you have a high quality experience.
The Encounter Manual is a reference guide for Contractors outlining how to submit and correct encounter data to AHCCCS Administration.
Note: Information provided in PDF files.
Encounter Manual [1.1MB]
Encounter Unit staff is available Monday through Friday (excluding State holidays)
to assist contractors in resolving encounter errors or to research specific encounter
issues. Questions regarding the validator or TI should be submitted to the
AHCCCSTIEncounters@azahcccs.gov e-mail address.
All other encounter questions, including those concerning mainfame, should be sent
to the AHCCCSEncounters@azahcccs.gov e-mail address.