ALTCS Consumer Satisfaction Surveys

Note: These files are provided in PDF format.

The AHCCCS Long Term Care Consumer Satisfaction Survey Project was conducted to understand if the ALTCS System was meeting consumers' needs and to plan accordingly.

2001 Consumer Survey
To understand how customers viewed the overall
long term care system in Arizona, and what
services were important to them.

Final Report [757KB]

Survey Data Book [937 KB]

What Current Consumers Say [870KB]

What Experts Say [502KB]

Baby Boomers: Who Me? [506KB]

Final Report Summary Brochure [503KB]

2002 Consumer Survey
To assess consumer satisfaction with case
management, doctors and services under
ALTCS, in both home and community-based
settings and nursing facilities.

Final Report [279KB]

Survey Data Book [520 KB]

What Consumers Say [233KB]

Final Report Summary Brochure [235KB]