Director's Message

Tom Betlach, Director Passion, Community, Quality, Respect, Accountability, Innovation, Teamwork, and Leadership. These are more than just words, more than ideas or goals we hope to accomplish. They are the values AHCCCS is built upon. They are the values and culture we try to achieve each and every day.

For more than thirty years, our employees have used these values to build a respected organization; a leader among Medicaid programs truly focused on delivering comprehensive health care to those in need. Our mission would not be possible to achieve without the dedicated employees of AHCCCS.

Our employees are passionate about serving our members, providers, and ultimately helping those in need while ensuring that the integrity of the Medicaid program is preserved.

Our employees strive to provide quality service to everyone they connect with.

Our employees go above and beyond to provide continuous support as members of community groups, charitable organizations and as volunteers.

AHCCCS is a team of passionate individuals who want to make a difference within our communities. Working at AHCCCS is more than a job to our employees; it’s a calling.

The past few years have been challenging for Arizona and for AHCCCS. We have endured a lingering economic downturn resulting from the Great Recession. We face future changes as a result of health care reform. However, AHCCCS has been able to adapt to; and overcome these challenges. Through innovation and statewide teamwork, AHCCCS has continued to support those in need.

At AHCCCS, we know that our employees are the foundation and support of our organization. In turn, we support our employees by providing comprehensive benefits, flexibility, career development opportunities, and recognition activities. These talented and energetic individuals are building long, prosperous and fulfilling careers in public service.

The results of a recent AHCCCS employee survey, (with over a 96% response rate) demonstrated the truly unique passion that exists in the agency.

  • 98% of staff believe in the mission
  • 94% understand what is expected of them
  • 92% feel a sense of loyalty and commitment
  • 92% are proud to be an employee of AHCCCS

Do you believe in the same values and goals? If you want more than just a place to work, and to join an employee and member-focused organization, then we invite you to explore the exciting career opportunities at AHCCCS. We are looking for talented individuals to join our team. You have taken the first step toward your future by visiting our Career site. Take the next step and apply today to become part of the AHCCCS family of dedicated professionals.


Thomas J. Betlach, Director